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Telephone cyber fraud is becoming increasingly common, including in the floriculture industry. Criminals pose as IT employees and try to pressure you into acting quickly: approving a login request, sharing a code, or clicking on a link.
Recently, this method was also used in the attack on Odido, where access was gained to internal systems and customer data. Precisely because you work digitally every day as a grower or buyer, such as with Floriday, such an attack can have major consequences. Just quickly “confirming” something while buying or processing order requests seems innocent, but can be an entry point for fraud.
Recognise the signs as you work
Pay extra close attention in situations like these:
- For example, you receive a call while you are busy with daily tasks such as buying or order processing
- Someone asks you directly to approve a login or Multi-Factor Authentication request
- Pressure is applied: “this has to happen now”
- You will receive a link or attachment during the conversation
Have doubts? Always hang up and call back using a known number.
This is how you reduce the risk
- Never share passwords or Multi-Factor Authentication codes
- Never approve unexpected login requests
- Do not click on links received during a phone call
- Take your time. A real IT employee will never rush you
Increasing your own digital security?
Want to structurally better protect your organisation against these kinds of risks? Then you can make use of Royal FloraHolland's cyber subscription. Among other things, it gives you insight into possible data breaches and keeps you abreast of current threats.
Together we can ensure a digitally safe trading environment. By being alert in your daily work, you avoid unknowingly opening the door to fraud.
Sign up for the Royal FloraHolland Cyber ​​Subscription.