The first AI colleagues in Floriday are on their way!
A digital colleague that helps you work smarter and more efficiently. That is the idea behind the new AI agents we are developing at Floriday. During the Trade Fair, which took place in Aalsmeer from 3 to 5 November, we demonstrated for the first time how these digital colleagues can support growers and buyers in their day-to-day work at Floriday in the future. The first beta version is now being tested step by step with a small group of users.
We’re now mainly familiar with AI through chatbots: you ask the AI a question and get an answer. With AI agents, Floriday is taking it a step further. An agent is essentially a digital colleague within your organisation. It understands the context of your Floriday environment and, based on that, can interpret information, offer advice and ultimately help you carry out tasks.
From question to action
Imagine, for example, asking an agent: ‘Who were my best customers this week?’ The agent can use information from your Floriday environment to help you gain quick insight. Or you could give an instruction to handle an order, prepare a contract or draft a message about your new collection.
You remain in control: within the capabilities and permissions you grant, an agent can also prepare an action in Floriday. Before it is carried out, you can review, confirm or adjust the proposal.
The first agents are on their way
We’re deliberately starting small. One of the first agents is the Data Analyst. You can ask this AI colleague questions about revenue, customers and orders, amongst other things. You can identify trends and anomalies and have reports generated.
We’re also working on an Order Processor. This is designed to recognise orders from text or email, handle CSV and Excel files, and prepare sales orders as drafts for confirmation in Floriday.
We’re doing this step by step. The first version is being tested together with a number of users. This allows us to learn in practice where agents actually save time and add value, before we scale up further.
And what about your data?
With the advent of AI, that is perhaps the most important question. Floriday’s guiding principle is clear: your Floriday data remains yours. An agent only gains access to data for which the user is authorised and has given consent. We use an MCP server for this, ensuring that the AI agent is only fed information to which it has access. For example, other users cannot access your data, and the AI colleague only handles the relevant data needed to arrive at an answer or take action.
Scaling up to a widespread roll-out in 2027
The first steps have been taken. Over the coming period, we will be collaborating with users to discover how AI colleagues can make day-to-day work at Floriday easier. We will keep buyers and growers informed of developments. We expect the AI agents to become available to more users in the first quarter of 2027.